Gabriele Rocchi - Handmade in Florence

Purchases not included in the above cases of exclusion are covered by the right of withdrawal, which gives the possibility to return, for any reason, the product purchased and to obtain reimbursement of the expense incurred within 14 days. To exercise this right within 14 working days from the date of delivery of the goods, it is sufficient to inform the Seller of your wish to withdraw in whole or in part from the purchase through any explicit declaration to that effect (for example by registered letter with return receipt, or by -mail). Within the same term, the Customer must arrange, using a shipping method of his choice, for the shipment of the goods reinserted in their original packaging, intact and in perfect condition, complete with all its parts and carefully packed to the Seller's headquarters. The package must include all documents received. The only costs required are those relating to the return of the product. Upon receipt of the goods, once the integrity of the returned Product has been verified within 14 days, the Seller will refund the cost of the goods shipped. The costs incurred for returning the goods are excluded from the refund. The refund will be made in the same way as the payment.