Shipping For all orders received, we undertake to carefully pack and protect your parcels. Shipments are made by express courier, which ensures deliveries within 1 working day (2 days for Sicily, Sardinia, Calabria and remote areas) from the shipment date. Once shipped, an email will be sent containing the link to follow delivery updates. Deliveries take place from Monday to Friday from 7.00 to 19.00. We therefore advise you to enter an address where the courier can find someone to collect the package. It is not necessary to indicate a home, you can easily have your order delivered wherever you prefer, for example at the office. The courier will make a first delivery attempt, if it is unsuccessful, he will try a second time on the following working day. If the second attempt is also unsuccessful, the package will go into storage and additional costs may be charged for the release. Not assumes no responsibility for any delays due to transport but we will still try to assist you and urge the transporters to allow you to wear your new shoes as soon as possible. Upon delivery, we invite you to check the integrity of the package, in case you should find anomalies (open envelope, package closed with another scotch tape, openings, etc.) it is necessary to sign subject to control, specifying the problem encountered. In case of unreserved signature no complaints will be accepted if the product is damaged. Any anomalies or defects found on a product must be reported within 24 hours, based on the proof of delivery provided by the carrier, from receipt of the product using the email address info@sublimeshop.it. Complaints will not be accepted and it will not be possible to take advantage of the right of withdrawal for reports received after the indicated time limit.